Steps to Take if a Report is Refused

If the police are refusing to take a report for your stolen property, you still have several options to ensure the incident is documented and to hold the department accountable.

Steps to Take if a Report is Refused
  • Request a Supervisor: If an officer refuses to take your report, ask to speak with a desk sergeant or a supervisor immediately. Supervisors have the authority to override an officer's decision.
  • Go Up the Chain of Command: If the supervisor also refuses, you can escalate your request to the precinct commander or the Chief of Police.
  • File an Online Report: Many departments allow you to file a report for property theft online or via a citizen app, which can bypass an uncooperative officer and provide you with a case number for insurance purposes.
  • Contact Other Agencies: If local police are unresponsive, you can try reaching out to the Sheriff’s Office or the State Police.
  • Submit a Written Statement: You can send a thorough, factual written statement of the incident to the department via registered mail to create a paper trail of your attempt to report the crime.
How to Report Police Conduct
If you feel the police are unfairly targeting you or acting unprofessionally, you can file a formal complaint:
  • Internal Affairs: Most departments have an Internal Affairs division that investigates allegations of officer misconduct or neglect of duty.
  • Civilian Oversight Boards: Cities like New York have the Civilian Complaint Review Board (CCRB), an independent agency that handles complaints against police officers.
  • Elected Officials: You can contact your local mayor's officeCity Council representative, or District Attorney to report that you are being denied police services.
External Resources
  • VictimConnect: Call 1-855-4-VICTIM (1-855-484-2846) for resources and information on your rights as a victim of crime.
  • Legal Counsel: Consulting with an attorney may help you pressure the department to file a report or explore civil litigation to recover your property.
Do you have any documentation or photos of the stolen items that you can include if you try to file a report online?

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